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Letter: Rocky Mountain Power should invest in better customer service

The Rocky Mountain Power employee working near my house told me that our neighborhood power outage was planned and that fliers were put on doors to notify us four days ago. But as that day was a windy day, the fliers must have flown away.

Note to RMP: On windy days, fliers fly away. At $7.25 an hour minimum wage in Utah, you can hire people to knock on doors and warn residents of your plans. It might cost your shareholders a few cents in dividends, but it will help those who rely on power for medical reasons.

It would also help to inform your customer service employees about the planned outages. When I called, they had no clue as to why our neighborhood was without power.

Behrouz Motiee, Salt Lake City

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