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We broke down three years of pothole complaints to see which Salt Lake City Council districts filed the most repair requests, which ones filed the fewest, and how long it took the city to close out the notices.
From 2020 through 2022, city residents filed 728 complaints through the city’s app.
Citywide, it took an average of 30.5 days from the time a pothole was reported until it was noted as fixed. Many requests took no more than a few days to wrap up, with some potholes being plugged within 24 hours. A few cases, however, took nearly a year for the city to report being completed.
The number of complaints in the seven council districts averages out to 104. Here’s how each district stacks up:
• District 1, which includes the Rose Park, Jordan Meadows, Fairpark and Westpointe neighborhoods, submitted the fewest number of complaints — 39 — during that time frame. On average, the repairs were reported as completed in just less than 18 days.
• District 2, which includes Glendale, Poplar Grove and a slice of Fairpark, filed 83 requests for pothole repairs. The city took an average of 27 days to close them out.
• District 3, which includes the Avenues, Capitol Hill, Federal Heights, Marmalade and Guadalupe neighborhoods, had the fastest average closeout time for complaints, with crews wrapping up cases in 8.2 days on average. It sent 48 complaints, the second fewest of all the districts.
• District 4, which includes downtown, Central City and East Central, lodged 100 pothole complaints in the three-year span and had an average closeout time of nearly 27 days.
• District 5, which covers Ballpark, Central Ninth, Liberty Wells and East Liberty Park, filed the most complaints: 167. The city took an average of nearly 33 days to close them out.
• District 6, which includes Yalecrest, Wasatch Hollow, the East Bench, Bonneville Hills and Sunnyside East, saw the slowest average case closeout time, clocking in at 41.5 days. It submitted 133 repair requests in the three-year period.
• District 7, which covers the southeast portion of the city and includes Sugar House, had the same average closeout time as District 5 at nearly 33 days. It filed 158 complaints.
