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‘Real Water’ recalled after reports of non-viral hepatitis

If you have water from the company, which has a bottling facility in Utah, don’t consume it.

If you have products from water company Real Water sitting on your shelves, don’t drink them. Don’t cook with the water either.

Real Water Water, Inc., which has a bottling facility in Utah, is recalling all sizes of its drinking water because of potential ties to hepatitis, according to the Utah Department of Agriculture and Food. This includes products ranging from 500 ml bottles to one gallon bottles sold throughout the country. Customers who bought Real Water bottles can return them to the place where they bought them or contact the company for a refund.

“The recall is the result of an investigation by the Southern Nevada Health District and the FDA after reported cases of non-viral hepatitis in or about November 2020 were suspected to be potentially linked to Real Water’s 5-gallon Home and Office Delivery,” reads the news release. “The company has ceased production and distribution of the product as the FDA and the company continue their investigations into the potential cause of the problem.”

Hepatitis symptoms include fever, vomiting, abdominal pain, dark urine, gray stools, joint pain, yellow eyes and jaundice. If you are experiencing hepatitis symptoms, you should contact a doctor.

The FDA said in an online statement that the company has not been cooperating with the FDA, so it has been unable to conduct investigations at Real Water’s Arizona and Nevada facilities. The FDA has issued a demand for records to the company.

Real Water claims that its product has “negative ions.” Those ions are credited with increasing psychological health and productivity, but those claims are not backed by evidence according to a paper in the National Center for Biotechnology Information. The paper says negative ions in the air can help relieve symptoms of dust or allergy exposure.