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Garth Brooks shuts down Utah ticket sale due to ‘bot interference’ — and adds another date for ‘real people’

The country superstar is now set to do four shows in Salt Lake City.

(Isaac Hale | Special to The Tribune) Garth Brooks performs with his band during a stop on their stadium tour held at Rice-Eccles Stadium in Salt Lake City on Saturday, July 17, 2021. He's set to return to Utah for four nights in October.

(Isaac Hale | Special to The Tribune) Garth Brooks performs with his band during a stop on their stadium tour held at Rice-Eccles Stadium in Salt Lake City on Saturday, July 17, 2021. He's set to return to Utah for four nights in October.

Garth Brooks is fighting the bots — at least in Salt Lake City.

On Tuesday, the country music star shut down sales for an upcoming show at Delta Center just 30 minutes into the sale because of “bot interference,” according to a news release.

Brooks is set to perform four nights at the downtown arena next month as part of his “Blame It All on My Roots” tour. When he first announced the tour early in September, he had just two Utah dates: Oct. 9 and 10.

When the tickets for those two dates went on sale four days ago, Brooks addressed issues with the process, saying the tickets were gone within minutes and “the numbers weren’t adding up.”

After that, he added a third night, Oct. 11. Tickets for that show were made available to the public Tuesday morning, before that sale was canceled. Tickets will be honored for those fans who were able to buy tickets during the on sale.

“It’s important you know the tickets you have bought are valid, and the Sunday show will be played. It will be my goal to make it the best show of the tour, so far,” Brooks said in the news release.

Because of the issues, Brooks has decided to add a fourth date to his Utah stint – Oct. 8 — the new tour opener to make up for the mishap. Tickets for the Oct. 8 show go on sale on Wednesday at 10 a.m. (Mountain Time) on SeatGeek.

Brooks had a word of gratitude for fans braving the sales:

“Hats off to those who stayed in and weathered the storm for tickets.”

The release stated Brooks, the Delta Center and SeatGeek “are working to ensure that tickets get in the hands of real people.”

This is not the first instance of SeatGeek having issues with tours coming through Utah. Fans reported bot and pre-sale code issues during sales for singer Noah Kahan’s concert in Sandy earlier this year, too.

“If the powers that be are not going to make scalping illegal, can you please make bot activity during on sales illegal?” Brooks said in the release. “It’s just not fair for the REAL person.”

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